S-03/ Service · EV Charging
EV Charging Technical Monitoring
CSMS monitoring, preventive maintenance, and fault diagnosis for live charging estates.
OCPP 1.6 / 2.0.1 · live
/ What this means for you
A charger that's offline and nobody knows yet is a complaint waiting to happen. We run the monitoring layer — CSMS alerts, fault diagnosis, and a maintenance schedule — so issues get caught and dispatched before a driver reports them.
/ What we do
CSMS (Charging Station Management System) monitoring across OCPP 1.6 and 2.0.1
Fault handling and diagnosis procedures, with defined response paths per fault type
Quarterly preventive-maintenance SOPs, with itemized bills of materials
Dispatch coordination with our contractor partner for any physical fix required
/ See it in action
A fault monitor, catching a live alert.
A demo instance — your dashboard would carry your sites and OCPP feeds, not these figures.
CSMS · Dubai portfolio
--:--:--Online
148
Faults
2
Offline
1
Uptime
99.1%
CP-1042Business Bay · L222 kWCharging
CP-0087Al Quoz Depot150 kWAvailable
CP-2210JVC Community0 kWFault — GFCI
CP-0455Deira Waterfront0 kWOffline
CP-1890DSO Tech Park43 kWCharging
/ Proof
Our field procedures cover OCPP 1.6 and 2.0.1, including fault handling and quarterly preventive-maintenance SOPs, currently run across a 150+ location EV portfolio in Dubai.
Fault-handling walkthrough · coming soon
Next
Every fault and PM cycle here feeds a dashboard →
Business Intelligence & Document Control
Running an estate that can't afford downtime?
Let's talk about what we'd actually do for your chargers.
Talk to us→